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Returns & Exchanges

We have carefully handcrafted a special collection of children clothing, we proudly stands behind the products we offer to our customers.

You have the right to exchange or receive a full refund on the items you have purchased within 10 days of their delivery.

The items must be in new, unused condition with original tags and packaging.

Unfortunately, we cannot refund the cost of returning items to us since we cannot be held responsible for non-delivery of items.

Please email a note saying what you would like us to do regarding an exchange or return. Note your name, address and phone.

Package the item/items securely and ship to:

Rocio Bitonte 

Ballygreen,

V94NX9F, Killaloe, Co. Clare

Ireland

We recommend you pop it into the post office for tracking and proof of delivery (this is completely free).

Returns from outside the EU:

Remember to label your parcel ‘Returned unwanted IR merchandise’ to avoid import duties.

Payments from Overseas will only be accepted in Euros and refunds are also made in Euros. Please note that we cannot be responsible for additional charges levied by your card provider for using an overseas card.

For all inquiries, email us at info@redbutterfly.eu

 

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